Payment Methods

This page explains the available payment options and related information for purchases made on Luxeupio. It is intended to provide clear and transparent guidance in line with applicable UK requirements and platform standards.

Accepted Payment Methods

We currently accept the following payment cards:

• Visa

• MasterCard

• Discover

• Diners Club

• JCB

All payments are processed securely at checkout.

Payment Currency

• All prices are displayed and charged in the applicable currency shown on the website at checkout.

• The final payable amount will be confirmed before you complete your order.

Payment Processing

• Payment is charged at the time the order is placed.

• Once payment is successfully completed, you will receive an order confirmation.

• Orders are processed only after payment authorization is confirmed.

Payment Security

We use secure payment processing technologies to protect your payment information. Card details are handled through encrypted channels to help prevent unauthorized access.

Failed or Declined Payments

If a payment is declined:

• Please verify your card details and billing information.

• Ensure sufficient funds or credit availability.

• You may try again using the same card or a different accepted card.

If the issue persists, we recommend contacting your card issuer for further assistance.

Refunds

Approved refunds are returned to the original payment card used at checkout. Refund processing times are outlined in our Refund Policy and may vary depending on the card issuer.

Contact Information

If you have any questions regarding payment methods or payment issues, please contact customer support:

Contact Address:
393 Unomachi 4-chome, Uwacho, Seiyo City, Ehime Prefecture 797-0015, Japan

Customer Service Phone:
+81 894 25 4487

Customer Service Email:
partnership@luxeupio.com

Service Hours:
Monday to Friday, 09:00–12:00 and 14:00–17:00 (CET)